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It’s in My Tickets as soon as payment goes through, and we email you a copy with the QR code attached as a PDF. Log in with the email you used to buy.

No. Show the QR code on your phone at the door.

Yes — pick the quantity at checkout. All the tickets go to your account, each with its own QR code, and you can forward the PDFs.

Your phone with the QR code, and ID if the event is 18+.

Doors and last-entry times are set by the organiser and shown on the event page.

Refund rules are set by each organiser and shown on the event page under Other info. If an event is cancelled you’re refunded in full.

Your ticket stays valid for the new date. If you can’t make it, the organiser’s refund policy applies.

Where the organiser has switched resale on, you can list it from My Tickets up to the resale cap shown on the ticket. Not every event supports resale.